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Click on any question below to link to the answer 1. Why isn't our company payroll deduction our Aflac premiums anymore? 2. What happens if I don't have a checking account or credit card and I want to continue my coverage? 3. Who are the agents that will service my policies now? 4. Did the Aflac fax number change? 5. If I want to drop coverage now, can I sign up again later? 6. I want to make some changes to my coverage, how do I do that? 7. I forgot what plans I have (or lost my policies), how do I get new ones? 8. I don't have a fax machine, how do I fax paperwork to your office? 9. What plans can I purchase now on a direct basis, not previously offered? 10. I have the SHORT TERM DISABILITY plan and want to cancel it, how do I do that. 11. Will there still be Aflac presentation meetings for PCSI employees? 12. If I pay for my policies on a "direct" basis, will my rates increase? 13. Will PCSI offer Aflac insurance on a payroll basis again in the future? 14. Will you still help us file my claims? 15. I have a question not listed here, how do I get help?
A: The corporate office decided to make this change effective December 1, 2006. This will now give employees an opportunity to purchase additional plans (Life Insurance, Vision Insurance, Higher Dental Coverage, Sickness/Hospital Confinement, Intensive Care, Prescription discounts and more). [go back] A: You can pay Aflac directly by money order. Please call our office and we'll get you set up. In Killeen: 254 554-0909 or 254 458-4293. [go back] A: Same agents as before (since 2001): Katelynn Connell and Andy Connell. Call 254 554-0909. [go back] A: Our fax number is now 254 554-2761. If you need to send a fax, please call first: 254 554-0909. [go back] A: If you drop your coverage, some plans may not be available again AND the rates could be higher for the same coverage you have now. [go back] A: Fill out this form first, then call us with any questions you may have. [go back] A: Fill out this form, then fax it to: 254 554-2761. Your new policies will arrive in about two weeks. [go back] A: Even though your company isn't payroll deducting Aflac premiums anymore, I'm sure your supervisor will allow you to use the company fax machine. If not, please call us for a pick-up appointment: 254 554-0909. [go back] A: That's the good news, lots of different options, now: 2 levels of Accident plans, 3 levels of Sickness plans, 3 levels of Dental insurance, lots of different Life Insurance plans, the list goes on. Call us and we'll meet with you to explain: 254 554-0909. [go back] A: We will be sad to hear that. Unfortunately, that plan is only available on a payroll basis. In other words, once you cancel it, you can not repurchase it later though our office. If you still want to cancel it, fill out this form and fax it to: 254 554-2761. [go back] A: There will be no future Aflac meetings for PCSI employees. If you want to make changes or add new plans, please call 254 554-0909 for an appointment. [go back] A: No. You get to enjoy the same rates for as long as you pay for your plans. [go back] A: That isn't in the plans for now. We hope you take advantage of more choices through direct billing. We enjoy our relationships with PCSI employees and are here 24/7 to help and keep your trust. [go back] A: Most definitely. You not only purchased Aflac insurance policies, your purchased our efforts to help you get the money you are qualified to receive based on your treatments and plan coverages. Call anytime for assistance: 254 554-0909. [go back] A: You can call our national call center at: 800 992-3522 or your local agents, KATELYNN OR ANDY CONNELL, 254 554-0909. [go back]
You are welcome to email us with any concerns or questions: CLICK HERE |
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